All Trezor devices come with a standard 2-year warranty covering manufacturing defects.
What is covered?
- Manufacturing defects in materials and workmanship
- Hardware malfunctions under normal use
- Screen or button failures
What is not covered?
- Damage caused by accidents or misuse
- Cosmetic damage (scratches, dents)
- Damage from unauthorized modifications
- Loss or theft of the device
How to claim warranty
If you believe your device is defective, please contact our support team with your order number and a description of the issue. We will guide you through the return process.